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Store Policies

RETURNS AND EXCHANGES

Unfortunately, Pieces to Peaces does not accept returns or exchanges on our products, due to sanitary reasons.

INCORRECT OR DAMAGED ITEMS  

If you receive an incorrect shipment and/or damaged items, please notify us within 2 days of receipt so we can arrange to have the correct item shipped to you and/or fix any damaged purchases. Notifications need to be sent to piecestopeaces@gmail.com. We will not refund initial shipping cost. We will only pay the return shipping costs if the return is a result of our error. Returning shipments must be postmarked to return no more than 5 days of date that the order was received by customer. Returns may be made via your choice of carrier at your cost.

Return to:

Pieces to Peaces

814 Dundee Rd NW

Olympia, WA 98502

SHIPPING

We always provide tracking for your order so please check that before emailing. We use USPS & ship First Class. Most Domestic orders only take 2-7 days but sometimes it will take longer! International is roughly 5-10 but sometimes it takes longer! Occasionally on International orders Duty Fees are assessed, unfortunately there is nothing we can do about that. Occasionally USPS loses orders, unfortunately we cannot always get those orders back! Please be kind and work with us on a new order or tracing the missing one.

DELIVERY

We ship to the ship to address listed in the order confirmation. Any packages returned due to a wrong or incorrect address will be reshipped at the cost of the purchaser. Orders shipped to an incorrect address provided by customer will be subject to additional shipping costs if returned to Hippie Runner as undeliverable.

Pieces to Peaces does not accept liability for any packages after they have been accepted by the USPS for delivery to customer.

ALL LOST, STOLEN OR RETURNED packages are the responsibility of the buyer. In the rare event of a USPS failure, please contact them with any questions or concerns.


By purchasing from this site, you agree to our policies. 

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